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Identity theft is the UK’s fastest growing category of fraud, where it is estimated
to affect more than 100,000 people each year. Through a range of secure delivery
options for valuable items such as cheque books, credit cards and debit cards Secure
Mail Services is able to help combat such risks on behalf of clients and consumers.
We have a wealth of contract experience in this sector and share vital information on
high risk postcodes and fraudulent activity with our extensive network of banking
clients and the IPS (The Identity and Passport Service).
Our analysis of this information and our proactive approach to fraud prevention means
we are able to help clients determine the most effective secure delivery methods for
particular items and locations or even withdraw compromised items. It also means our
clients can benefit from significant savings thanks to our high rates of successful
delivery on their behalf.
Additional benefits to clients include:
- Enhanced customer experience and therefore retention rates
- A comprehensive range of security levels allows clients to choose the method
of delivery required according to risk levels or item value
- Immediate response to delivery upgrade choices protects clients as soon as
risk is identified
- Comprehensive, secure processes and vetting procedures from collection to
delivery removes exposure to sorting office weaknesses
- Bespoke delivery solutions, for example to a workplace or local bank branch,
offer consumer choice and convenience
- Comprehensive audit trail enables pin-pointing of potential problem areas
- Reductions in the cost of internal investigations as fraud is reduced
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