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fraud prevention

At Secure Mail Services, we successfully deliver and maintain extremely low levels of fraud across our comprehensive range of products.

Fundamental to this success is:

  • the close relationships between our fraud detection and control specialists and their counterparts in our client organisations
  • our regular fraud forums where clients share intelligence and best practice on all aspects of fraud that could pose a threat to their mail security

Client savings
The measures we employ mean our clients can make significant savings against identified risks. We are also able to provide alerts on suspect addresses. This means that you may actively withdraw any item or upgrade your secure mail and special post services in relation to high-risk locations.

In addition, SMS clients benefit from:

  • Secure Mail Services' ability to predict possible future risks
  • the service provided by our extensive in-house investigations and fraud team which can also assist in the retrieval of improperly addressed items
  • a dedicated account manager will keep you informed of areas which have experienced significant levels of fraudulent activity so that you may adjust your mailing strategy accordingly


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